I was CC’d on an e-mail this morning regarding a deleted account on Facebook. In fact, over the past 24 hours, I’ve been sent a lot of e-mails about deleted accounts. Whether it’s a glitch this time or not I can’t say, but here’s something alarming: Two of the people who contacted me CC’d me on e-mails complaints to “email@example.com” and here’s the automated message they received in response:
Your account was disabled because it was in violation of Facebook’s Statement of Rights and Responsibilities. Nudity, sexually explicit, and other graphic content is not permitted on Facebook, nor is any content that contains self harm, depicts violence, or attacks an individual or group. In addition, harassing others through unsolicited friend requests or messages is prohibited.
Unfortunately, we won’t be able to reactivate your account or respond to your email directly. This decision is final and cannot be appealed. You can visit the Warnings section of the Help Center for more information:
Thank you for contacting Facebook,
The Facebook Team
This decision is final and can’t be appealed.
Strong, unspecific, impersonal. Exactly the opposite of how Facebook attempts to portray itself in the media.