I am in an epically bad mood this morning, owing mostly to the ineptitude of both KLM (the airline) and Chase (the bank). I have spent hours on the phone with both this week over what boils down to the same issue: The fact that the American banking system is light years behind the European […]
It’s no secret: I fly a lot. While I can’t seem to dig up my stats from last year, TripIt (my travel tracking tool of choice) tells me that in the time I’ve been using it (since approximately mid-2010), I’ve clocked 354,000 some-odd miles, traveling to 56 cities and 22 countries. Within my (TripIt) network, […]
It’s rare that I blog about a product. I occasionally tweet (such as the time Zappos refunded me $6 after I pointed out Shoes.com was selling a pair of shoes I’d just bought for $6 less, or the time JetBlue called me after I tweeted about how long I’d been on hold), but I’m almost […]