Tag Archives: Jonathan Zittrain

West Censoring East: Or Why Websense Thinks My Blog is Pornography

Today, the OpenNet Initiative has released a paper, authored by Helmi Noman and myself, enumerating the widespread use of American- and Canadian-built filtering technologies in the Middle East and North Africa.  The paper, entitled “West Censoring East: The Use of Western Technologies by Middle East Censors 2010-2011“, looks closely at Websense, McAfee’s SmartFilter, and Netsweeper in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Sudan, Tunisia, the United Arab Emirates, and Yemen, and particularly at how websites–including my own, the OpenNet Initiative’s, and Amira Al Hussaini’s blog–have been mis-categorized by these technologies, resulting in what is essentially censorship.

While I suggest you read the paper (or this excellent Wall Street Journal article reporting on it), I’d like to discuss briefly why my blog was categorized as pornography by Websense.  Frankly, I find it utterly fascinating: About a year ago, Helmi Noman–my co-author–discovered that this very blog was blocked in Yemen.  Upon further investigation, Helmi realized that the reason for the blockage was not political content or anything of the sort, but that my blog had been categorized–by Websense–as pornography.

After Websense barred Yemen from future software updates, I thought the problem had been solved until Luke Allnutt–who works at RFE/RL, which uses Websense in its offices–tweeted that he couldn’t get to my blog.

I quickly wrote to Websense, and received a fairly rapid reply, telling me that my blog had been reclassified as a personal site.  Great–I then pushed back a bit, asking how my blog had been categorized as a pornographic site in the first place.  My assumption was that their automated system was based on keywords, and that my blogging about Helmi Noman’s paper (“Sex, Social Mores, and Keyword Filtering: Microsoft Bing in the ‘Arabian Countries‘”) had caused it; after all, it caused “Arab sex” to be the #1 search term for my blog.

Turns out, that wasn’t the case at all.  In fact, what happened was significantly more chilling.  Here’s the text of an email sent to me by Patricia Hogan, Senior Public Relations Specialist for Websense:

Hi Jillian,

Regarding your questions about blog classification, the problem seems to come from the comments, not the posts. Indeed, you appear to be the victim of comment spam (which often contains pornographic links or links to malware).

Look at the comments after this post: http://jilliancyork.com/2008/09/11/blog-strike-for-mohammed-erraji/. The last comment has pornographic links and the one preceding it has links to pharmacy spam, which often leads to malware. This is just one post that we looked at. You may have more.

Comment spam has been hounding bloggers (and more recently Facebook users), so Websense developed tools to help keep blogs and readers safe from spam like this. We offer free plug-ins for many blog platforms to help prevent this type of comment abuse (go to http://defensio.com/downloads for more information). We don’t want you to be victimized again from unscrupulous posts, and our plug-in allows you to control what content you wish to appear on your site.

I hope this helps. Please let me know if you have any more questions.

Sincerely,

PATRICIA HOGAN
Sr. Public Relations Specialist

WEBSENSE, INC.
ph: +1.858.320.9393
fax: +1.858.784.4393
www.websense.com

What Hogan is saying is that anyone can manipulate Websense software by spamming a blog’s comments section with porn outlinks. Let me say that again: Websense can be manipulated by anyone wishing to censor anyone else, just by adding a few links to porn in the comments section.

SmartFilter appears to have similar problems. A few months ago, blogger Sabina England reported that her blog was blocked in the UAE, which uses the software. While she may have a similar issue with “porn spam,” our suspicion at the time was that SmartFilter was detecting keywords, and had blocked England’s blog based on the use of the words “cunt,” “sexy,” and “whores” in a poem she had written.

I find this utterly chilling; now, I will say that Yemen has stopped using Websense and we’re not aware of any other countries–at least in the Middle East and North Africa–that use the software. Nevertheless, plenty of schools, libraries, and workplaces use Websense and other tools, and while their blocking of pornography may be justified, the mis-categorization of URLs by these technologies means that there are chilling effects, even to blocking porn.

A Discussion of WikiLeaks

On Tuesday, I was fortunate to attend the taping of Radio Berkman’s WikiLeaks-themed podcast, hosted by Professors Jonathan Zittrain and Larry Lessig.  The podcast, which I highly suggest you give a listen, covered the gamut of issues surrounding WikiLeaks, from its implications on Internet freedom to the internal workings of the organization itself, at least to the best we can surmise.

One of the more interesting bits of the conversation, initially raised by Ethan Zuckerman, is the idea that WikiLeaks has ‘happened’ in three phases: The first, an initial phase of being a neutral arbiter of whistleblowing — WikiLeaks got its start by mostly leaking documents related to globally minor but nonetheless important incidents — a Somali assassination order, the manual for Guantanamo prisoners, the member list for the far-right extremist British National Party.  During the second phase, WikiLeaks moved toward what Zuckerman calls “advocacy journalism” with the release of the ‘Collateral Murder’ video.  Lastly, describes Zuckerman, with the release of the Afghan War Logs and now the Embassy Cables, WikiLeaks has moved toward a less discriminate model of data dumping.

Splitting WikiLeaks into three phases, as several folks note during the podcast, makes it significantly easier for individuals to “get off the bus” so to speak, at points where they begin to feel uncomfortable.  For some, that was around the time of ‘Collateral Murder,’ for others, it’s now.

I haven’t publicly expressed my thoughts on the latest leak, nor do I feel the need to; fact is, I supported WikiLeaks wholeheartedly back when they were releasing Internet blacklists, and I supported the release of ‘Collateral Murder.’  On this latest batch of cables (as well as the one before it), I’m ambivalent, but when it comes down to it — and particularly in the wake of reactions, both by companies and my own government — I stand on the side of freedom.

That said, I think there are many discussions to be had on WikiLeaks acting as a firehose, rather than a journalistic entity.  There are also many discussions to be had on Julian Assange’s intentions.  Some of those conversations happen in the podcast, and others are going on all over the web.

Personally, I’m more concerned with the vital discussion on the implications this is having and will have on Internet freedom.

David Weinberger, who was also present for the podcast, writes: “If we take the war against Wikileaks as a war against the Net, I stand with the Net.” (Weinberger’s thoughts are elaborated in this blog post).  I agree, strongly, with Weinberger’s assessment that “Amazon and eBay’s PayPal have decided that they are on the Net but not of the Net” — with all the speculation laid out on the table, it appears that each company acted of their own accord.  Amazon doesn’t acknowledge the calls from Senator Joe Lieberman, rather, it claims WikiLeaks violated TOS by posting documents they didn’t have the rights to.  PayPal claims illegal activity and that their actions were in response to a letter from State, but State’s PJ Crowley states otherwise (the latest statement, released just before I hit publish, explains a bit further).  From where I stand, it looks like these companies, afraid of repercussions, took matters into their own hands rather than waiting for a legal order.

This all makes me terribly uncomfortable.  It’s worth noting that these aren’t new tactics – China has done an excellent job of pressuring corporations to behave according to its whims, something my government has condemned.  Google, for its part, realized its wrongs four years in and backed out of censoring in China, only to find itself ousted.  I wonder what would have happened if Amazon or PayPal had decided to take such a stand.

More laughable than uncomfortable, however, is the idea that the government (or any government) thinks it may actually be able to shut down WikiLeaks (or, well, any site) entirely.  Though the site’s original domain, wikileaks.org, was revoked, 507 mirrors have cropped up to date, including one hosted by the vice president of Bolivia.  In order to even enter the realm of capability in taking WikiLeaks down, the US would have to be in cahoots with nearly every government on earth (and we know that, based on the cables, that isn’t going to happen).  The Internet would have to be shut down entirely.

Again, at this point in the game, it’s rather inconsequential whether one individual supports the release of the Embassy cables or not.  In the grand scheme of things, Julian Assange’s arrest and potential extradition to the US are inconsequential.  WikiLeaks is here.  That’s it, the game is changed.  We can argue all day about the ethics of leaking.  The US government can lock down information, try to prevent it from being leaked in the first place.  Laws can be created to discourage future whistleblowers from putting the information out there in the first place. None of that changes the fact that this happened, that the cables are out there.  And I doubt it will stop groups like Anonymous from employing DDoS attacks to (embarass? take down?) their perceived enemies (for more on that, read Evgeny Morozov’s take on the impact of Anonymous).

What is perhaps the most interesting consequence of all this is the effect it will have on my generation, a generation next at bat in this world.  As I wrote last week, I do believe we ‘digital natives’ might be viewing this differently than our parents are.  And I foresee our views on transparency and secrecy, no doubt still forming, taking shape around this incident and, farther down the road, changing the games of both journalism and government.

Do You Herdict?

I’m a bit behind in pushing this on my own blog, but since the launch last Wednesday, it’s been a massive whirlwind of excitement. Herdict.org, or Herdict Web uses crowdsourcing to gather information on Internet accessibility around the globe (which sometimes means filtering and sometimes doesn’t). As a part of the Herdict core team, I’m admittedly totally biased in saying this is one of the most fascinating and far-reaching projects to come out of Berkman since Global Voices. As Herdict Web catches on with users around the globe, they’ll be able to compare accessibility in their country with other countries. And while governments are typically inept at maintaining a sense of transparency about filtering, Herdict will hopefully allow users to fill in where government has left off.

Don’t get it? Check out the video, subtitled in eight languages (so far) and narrated by Professor Jonathan Zittrain (who’s also the brains behind the idea).